Effective Date: June 16, 2026

ST SUNLAB Co., Ltd. (“ST SUNLAB,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, subscribe to our communications, or use our products and services.

Please read this Privacy Policy carefully. If you do not agree with this Privacy Policy, please discontinue use of our website and services.

1. Who We Are

For privacy-related inquiries, you may contact us using the information above.

2. Information We Collect

We may collect the following types of information, depending on how you interact with us.

• Information You Provide Directly
  
  • When you contact us or submit an inquiry, we may collect:
    • Purpose of inquiry
    • Country of residence
    • Full name
    • Email address
    • Mobile phone number
    • Inquiry content
  • When you subscribe to newsletters or marketing communications, we may collect:
    • Full name
    • Email address
• Information Collected Automatically
  • When you visit our website, we may automatically collect certain technical information, such as:
    • IP address
    • Cookie identifiers
    • Service usage logs
    • Visit history
    • Browser type and version
    • Device information
    • Security or irregular usage records

3. How We Use Your Information

We may use personal information for the following purposes:

• To respond to inquiries and provide customer support
• To provide, operate, maintain, and improve our website, products, and services
• To send newsletters or marketing communications where permitted by law
• To analyze website usage and improve website performance
• To detect, prevent, and respond to security incidents or irregular usage
• To comply with legal, regulatory, contractual, and business obligations
• To protect our rights, property, users, customers, and business

We do not sell personal information to third parties.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, improve performance, analyze website traffic, remember preferences, and support security.

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Where required by applicable law, we will obtain your consent before using non-essential cookies.

5. Sharing of Information

We may share personal information only where necessary and appropriate, including with:

• Service providers that support our business, such as web hosting, IT, analytics, email delivery, and customer support providers
• Business partners, distributors, resellers, or service providers, where necessary to provide products or services
• Professional advisors, such as lawyers, auditors, insurers, and consultants
• Government authorities, regulators, courts, or law enforcement agencies, where required by law or necessary to protect legal rights
• Successors or assigns in connection with a merger, acquisition, restructuring, or similar business transaction

We require service providers to handle personal information in accordance with applicable data protection requirements.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

When personal information is no longer necessary, we will delete or anonymize it in accordance with applicable laws and internal procedures.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

ST SUNLAB operates in a global business environment. Your personal information may be transferred to, stored in, or processed in countries outside your country of residence, including the Republic of Korea and other countries where we or our service providers operate.

Where required by applicable law, we take appropriate measures to protect personal information transferred internationally.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

To exercise your privacy rights, please contact us at: info@stsunlab.com

We may need to verify your identity before processing certain requests.

10. Marketing Communications

If you subscribe to our newsletter or marketing communications, you may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

We will process unsubscribe requests in accordance with applicable law.

11. Children’s Privacy

Our website, products, and services are intended for business and commercial use and are not directed to children.

We do not knowingly collect personal information from children. If you believe that we have collected personal information from a child, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

ST SUNLAB Co., Ltd.
A-1706, Gabeul Great Valley Building, 32, Digital-ro 9-gil, Geumcheon-gu, Seoul, Korea

US office: 6060 Corte Del Cedro Carlsbad, CA, 92011 USA
Email: info@suntechus.com
Website: www.suntechus.com